Yesterday was my very first visit to Copper Creek Medi Spa and I just have to say I LOVE IT THERE! Everyone was so accommodating and nice. I had a hydrafacial done and it was amazing! Already booked my next appointment :)
Best spa experience ever! Loved the staff, everyone was so pleasant. I felt so comfortable and relaxed. Cant wait to visit again!
I have been to this spa many times for a few years. I have received treatments such as laser, facials, massages, waxing and body exfoliation and have had great results!! The staff is incredibly friendly and caring. Highly recommend !!!!!
I recently went in with a bridal party to get our nails done with paraffin wax.
The staff was really friendly but I am extremely disappointed with the outcome. The heater was not used on my hands or feet. I had asked a couple of nail technicians before I left but they said it would be fine and just told me to be careful. They dripped some oil on my nails, wrapped my feet in saran wrap and off I went. I left the spa trusting the professionalism and expertise of the staff.
I was being really careful and was not doing anything rough. I was especially cautious because I knew my nails were not fully dry. However, within half hour of leaving the salon, my nails were ruined.
The wedding was the very next day and there was absolutely no time to go back and get my nails fixed or to even run to the drug store and get nail polish remover. The other bridesmaids had some issues as well but it was not as bad as mine.
I had reached out to the management and requested a full refund for my service. They said due to the fact that I was the last person to complete my nails, there was not enough time allotted for it to dry. As a gesture, they offered 50% credit for my next visit.
This is a professional business and as experts in this field, the proper time should have been allocated or we should have been advised at the time of the booking or even upon our arrival. Perhaps then I would have decided to do shellac, opt-out of having a paraffin wax or even canceled my reservations. Considering the terrible experience, I do not feel comfortable going back again nor transferring this credit over to a friend.
I normally don’t bother writing reviews and it’s not even about the money, but rather the principal of it. And I definitely don’t want this happening to anyone else in the future - especially for someone’s big day and the premium price you pay.
I was in for an OxyGeneo Facial with Christina, which is a newer service they offer, was originally booked for my routine Microdermabrasion treatment, but she convinced me to upgrade. Was it ever worth it! Slight tingling, yet so relaxing! My face looked amazing right after, the glow is still out of this world! I always have a great experience each time I'm in, minus little things like noise from the dance studio next door, and sometimes having to wait for parking, also from the busy dance studio. Nothing they can control unfortunately, but they always accommodate. Reception is great, always on the ball.
I had a manicure, pedicure, facial, and massage, my day was wonderful! Christina did my hands and feet, she was very thorough they looked brand new! I will always return to Antonella, her treatment was so relaxing!
I've went there to have my back and chest waxed. I found the experience there to be the best possible. I will go back in the future and would recommend to others as well.
A friend and I booked a back massage, facial and manicure. There was consistent noise from the dance studio next door during the massage, not relaxing at all. The facial has caused me breakout and my skin looks worse now. The manicure was extremely poorly done, it lasted all of one day. I would not recommend this spa.
I jiiIiIhad my whole Bridal Party there on a Thursday night, it was amazing! The treatments were very thorough and professional. My skin consultation with Antonella was shocking and I learned a lot. We all did different treatments, my pedicure and manicure was probably one of the best I have ever had, it lasted 2 weeks! Everything was more then exceptional, the girls were fantastic.I will definately be visiting again soon.
Worst pedicure and manicure experience. I do not recommend.