I highly recommend this spa. The membership plans are reasonable and once you have experienced an expert massage or facial, you will use up your plan fairly quickly. I have only had professional, courteous interactions with the staff and the owner. I have used the massage services and the therapists have all been excellent, with a solid knowledge of their craft. Recently, I have used the facial services and have experienced excellent facials that leave my skin refreshed.
Very friendly and professional staff. Lybov, my massage therapist, is wonderful. Very attentive, helpful, and considerate. I love that they are open Sundays!
I love coming to Hand and Stone Spa the people are very friendly and my masseuse Irina has amazing hands and is very sweet and personable. I would recommend this spa to anyone who is looking for a great massage.
I highly recommend this spa and have been going for regular massages since they opened in Thornhill. I love going to Hand and Stone as the spa has a very calm and relaxing environment and the massage therapists are amazing. I have tried many other spas in the past but now I never go anywhere else for my massages. I find the therapists to be more highly trained and they have used various techniques on me that have helped me immensely which other spas do not seem to use.
I was dealing with chronic back pain for years because I have scoliosis and I have been thrilled to discover how much pain relief I have had from these massages. Also, because of the scoliosis I had severe muscle tension and very little mobility in my right shoulder and now thanks to the therapists at Hand and Stone, my shoulder is back to normal. My physiotherapist who specializes in treating clients with scoliosis was incredibly impressed at the improvement in my condition because of the massages.
Another thing I love about going to Hand and Stone – they are open 7 days a week and late on weekdays, which makes it easy to book a massage at a time convenient to me.
The staff in the reception area are friendly and helpful and always ask how my massage was. The owner has very high standards and is diligent in hiring new therapists to ensure all the RMTs are really good. I have told friends and family about the spa and they are now regulars and also love going to Hand and Stone.
I went to hand and stone massage spa after being recommended by a friend. I was only expecting a relaxing massage. After informing them of my numerous sports injuries, they paired me with a therapist who specialized in sports massage. The therapist made me feel comfortable and actually helped with some of my knee and back pain. I'm planning on starting sessions regularly now.
I went with my boyfriend on Valentines day for a couples massage. It was lovely, the staff at the entrance greeted us and took care to help us with the form we had to fill out. The entrance way was comforting, calming and spotless. They took us in quickly and I had to use their washroom (which was prestine) and then we undressed and started our hot stone massage. The two massueses were friendly and took really good care of us. Typically I would be uncomfortable in such a scenario but I had a lot of fun and it was really relaxing. I will definately be going back again.
Stress builds up in my back and after I pulled something in my back on Friday I decided it was time to see somebody about it. From the minute I called, the experience was great. The owner actually picked up when I first called in to book my appointment (the confirmation call later was done by a receptionist, who was extremely helpful and nice) and found a time, masseur and masseuse that worked for me and my girlfriend right away.
When we stepped in the door, we were greeted by calming music and a nice pair of girls who gave us an in depth info sheet for us to fill out for our therapists. This saved time of us having to explain our issues to the therapists directly so that we got the most out of our massages. The Entrance was nicely decorated, nothing over the top or tacky, which I liked. It was a more comfortable environment than more expensive places I've been because of that.
The room we were in was softly lit and clean. The massages themselves were wonderful. I wish I could get one every day! All the prices and options were very affordable, so I'll be going to Hand and Stone from now on whenever I need a massage. I may even get one of their memberships. I highly recommend checking it out
Best massage of my lidw
First time customer, with an introductory offer. I indicated that both on the phone and on-line when I registered for the appointment. I was to receive two services at a reduced price, but only received one. I was told that if I wanted to avail myself in the future of the service that was overlooked, I should come in on Monday, Tuesday or Wednesday when that particular service was offered anyways. How is this a special offer then, particularly when I was there yesterday, a Tuesday????? The massage service was OK, with lack of attention paid towards an area that was outlined in our upfront discussion that was particularly troublesome.